Data Protection

Jongli App Privacy Policy — How Your Data Is Kept Safe

The security of your personal information is our top priority at Jongli App. On this page, we transparently explain what data is collected, why it is collected, and how it is kept safe.

Last Updated: 1 January 2026
Jongli App Protecting your information What We Do

We believe your privacy is a right — one that matters more than any business advantage.

256-bit SSL Encryption

Every transaction and data exchange on Jongli App is protected with military-grade SSL encryption. No third party can access your data under any circumstances.

Data Is Never Sold

Jongli App never sells your personal information to advertisers or third parties. Your data is used solely to provide services to you.

Secure Server Storage

Your information is stored on secure, encrypted servers. Regular security audits and updates ensure the highest level of protection.

Protection of your rights

Jongli App gives you the right to access, correct, and delete your own data. We follow internationally recognised data protection standards under GDPR.

Minimal Data Collection

Jongli App collects only the information that is genuinely necessary. We never ask for excessive or unnecessary data — we believe in "less data, more protection".

Spam-Free Communication

Jongli App never sends irrelevant ads or spam. You can opt out of marketing communications at any time.

01
What information we collect

Providing our services on Jongli App requires collecting certain personal information. We always request only the minimum data necessary — nothing more. The types of information we collect are detailed below.

Data Type Example Purpose Legal basis
Identity Information Full name, date of birth, NID number KYC verification, age confirmation Legal obligation
Contact Information Mobile, email Account communications, OTP Contractual
Financial information BKash/Nagad number Payment Processing Contractual
Technical Information IP address, device information Security, Fraud Prevention Legitimate Interest
Usage Data Game history, login time Service Improvement & Personalisation Legitimate Interest

Please Note: Jongli App never stores your full bank account number or complete card details. Payments are processed directly through the payment gateway.

02
Purpose of Data Collection

Jongli App uses your information only for specific, clearly defined purposes. No data is used beyond the reason it was collected. The primary purposes are:

  • Account creation and management — For registration, login, and account protection
  • Payment Processing — To process deposits, withdrawals, and financial transactions
  • Identity Verification (KYC) — To fulfil legal obligations and verify age
  • Customer Support — To resolve issues and provide customer support
  • Security & Fraud Prevention — To ensure account and financial security
  • Service Improvement — To analyse and enhance the user experience
  • Legal obligation — To comply with anti-money laundering regulations

Our commitment: Jongli App never shares your personal information with third parties for advertising or marketing purposes. Data may only be shared with your consent or when required by law.

03
Data Protection & Security Measures

Jongli App uses the latest technology to keep your data secure. Our security team monitors systems 24/7 and takes immediate action on any suspicious activity.

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256-bit SSL
Military-Grade Encryption
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Two-Factor Authentication (2FA)
An additional layer of account security
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Regular Security Audits
Third-Party Verification
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Secure Cloud Storage
ISO 27001 Certified
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Real-Time Monitoring
24/7 Security Monitoring
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Data Masking
Keeping Sensitive Information Confidential

In the event of a data breach, jongli app will notify the relevant authorities within 72 hours and inform affected users as promptly as possible.

04
Sharing Data with Third Parties

Jongli App never sells your personal information. However, limited data may need to be shared with trusted third parties in order to deliver our services.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to complete a transaction.
  • Game Software Provider: Game statistics and game IDs may be shared — not personal identity
  • Identity Verification Service: KYC processes are carried out in cooperation with approved verification agencies
  • Legal authorities: Upon a valid request from a court, regulatory body, or law enforcement agency

What we never do: Selling data, using it for unauthorized marketing, or sharing it with unlawful third parties is strictly prohibited. All partners are bound by rigorous confidentiality agreements.

05
Cookie Policy

Jongli App uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser. They remember your preferences and help keep the site secure.

We use the following types of cookies:

Essential Cookies Analytics Cookies Functional Cookies Marketing Cookies
  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Analytics Cookies: To understand site usage statistics — fully anonymised
  • Functional Cookies: To remember your language and other preferences
  • Marketing Cookies: To show you relevant offers — you can turn this off at any time

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent certain features of the jongli app from functioning properly.

06
Your Data Rights

Jongli App believes you should have full control over your own data. Under international data protection law, you have the following rights:

Right to Access Data

You can find out exactly what information Jongli App holds about you at any time.

Right to Rectification

Please contact support to correct any inaccurate or outdated information.

Right to Erasure

Upon closing your account, you may request deletion of your data, except where retention is required by law.

Objection to Processing

You may object to your data being used for specific purposes.

Data Portability

You may request a copy of your data.

Restriction of Processing

In certain circumstances, you may request that the processing of your information be restricted.

How to exercise your rights Contact the Jongli App support team via live chat or email. We are committed to responding within 30 business days.

07
Data Retention Period

Jongli App does not retain data longer than necessary. Each type of information has a defined retention period:

  • Account information: For the duration of the active account + 5 years after closure (for legal compliance)
  • Financial transaction records: Minimum 7 years (as required by AML regulations)
  • KYC documents: 5 years after the end of the relationship
  • Log & Technical Data: Up to 2 years maximum
  • Marketing Data: Immediately upon withdrawal of consent

Once the retention period expires, jongli app permanently and securely deletes your data. No information is held longer than necessary.

08
Protection of Minors' Data

Jongli App strictly does not provide services to anyone under 18. If we discover that a minor's information has been collected by mistake, it will be deleted immediately and the account will be closed.

If a parent or legal guardian discovers that their minor child has registered on Jongli App, please contact our support team immediately. We will take prompt action.

A Note for Parents: Monitor your child's online activity. Jongli App is an 18+ platform. Use parental control software to restrict access.

09
Privacy Policy Changes

Jongli App may update this Privacy Policy when necessary — due to new legal requirements, technological changes, or service improvements. Any changes will be published on this page and the "Last Updated" date will be revised accordingly.

For significant changes, Jongli App will send a notice to your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

10
Contact & Complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact the jongli app Data Protection Officer.

Live Chat
24/7 Support Available

We aim to respond to all requests within 30 business days. For urgent matters, reach us via live chat for immediate assistance.

About Privacy General Questions

Jongli App uses your bKash or Nagad number to process payments, but your full number is not stored on our servers. Transactions are handled through a payment gateway — complete financial details remain solely with the payment provider.

No. jongli app does not share your personal data with third-party advertisers. We only use your information to send you relevant offers and updates — and you can opt out of that at any time.

Certain data, such as financial transaction records, must be retained for 5–7 years due to legal obligations. However, your personal information will be securely deleted and you will receive no further marketing communications. Contact support for more details.

Yes. In the event of a data breach that affects your information, Jongli App will notify the relevant authorities within 72 hours as required by law, and inform you at your registered email address as promptly as possible. We are committed to full transparency at all times.

Jongli App's servers and data storage are housed in secure data centres. In some cases, limited information may be shared with game providers or technology partners, but always under strict confidentiality agreements and only within GDPR-compliant countries.
Secure Environment
Jongli AppJoin — your information is always safe!

You've read the Privacy Policy — now you know exactly how your data is protected. Register on the jongli app and enjoy world-class gaming.

SSL Secured GDPR Compliant Secure
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